
Bailiwick travel
Personal travel planning for Guernsey and UK residents.Package holidays, cruises, city breaks, ferry travel and tailor-made holidays with personal service from enquiry to departure.
- Made for Islanders

Welcome
Why Book With Bailiwick Travel?
We provide personal holiday planning with access to hundreds of trusted suppliers and ATOL-protected holidays where applicable.Whether you're planning a beach holiday, luxury escape, cruise or city break, we'll help find the right holiday at the right price.
✔ Independent Travel Consultant with Jamie Wake Travel✔ Personal service from enquiry to departure✔ Access to hundreds of trusted suppliers✔ ATOL-protected holidays where applicable✔ Guernsey travel arrangements available✔ No booking fees
What Type Of Holidays Can You Book With Us?
* Package Holidays* Cruises* All Inclusive Holidays* Family Holidays* Tailor-Made Holidays* Luxury Escapes* City Breaks* Group Bookings

What Our Clients Say...
We're proud to be helping travellers across Guernsey plan their perfect holidays. Here's what a few of our clients have said so far.⭐⭐⭐⭐⭐"Thank you so much for all the help in planning our holiday. I don't think we'd be sorted yet if we'd left it to ourselves! I'll definitely leave you a review when we get back, and I'm sure you'll be planning many more holidays for us. We'll certainly be recommending you to others."– Gail, Guernsey⭐⭐⭐⭐⭐"I'm using Dan to look into travel for me and have to say my experience so far has been fantastic."– Calum, Guernsey⭐⭐⭐⭐⭐"Thank you so much for helping us with our holiday, without you we would have never got this sorted between us, we will 100% be using you again."– Sara, Nottingham
Featured Holidays

HALF TERM: Hipotels Coma Gran, Majorca, Spain✓ 8 Night
✓ 24th October – 1st November 2026
✓ Bed & Breakfast
✓ Guernsey Return flights included
✓ Airport Transfers included
✓ Overnight airport hotel with breakfast (return journey)£3,555.99 (based on 2 adults, 1 child aged 3-9 sharing)
Price correct as of 31st July 2026 and subject to availability.

FLORIDA: Walt Disney World Christmas Holiday✓ 10 Nights
✓ 28th December 2026 – 7th January 2027
✓ Bed & Breakfast
✓ Return Guernsey to Orlando flights via London
✓ Overnight Gatwick hotel with breakfast (outbound journey)
✓ Return private airport transfers in Orlando
✓ Magic Moment Resort & Kids Club – Poolside Royal Room
✓ Complimentary shuttle to Walt Disney World Parks
✓ 14-Day Walt Disney World Magic Ticket with Memory Maker
✓ Kids Eat Free at selected Walt Disney World restaurants (subject to Disney offer terms)£8,125 total (based on 2 adults and 2 children aged 5 & 2 sharing)
Price correct as of 2nd August 2026 and subject to availability.

NORWAY: Land of the Northern Lights✓ 17 Night Arctic Cruise
✓ 16th October – 3rd November 2026
✓ Full Board
✓ Return Guernsey flights included
✓ Return transfers between Bristol Airport & Cruise Terminal
✓ Outer Ocean View Cabin (Forward – Deck 9) aboard Ambition
✓ Expedition Drinks Package Included
✓ Unlimited tea, coffee, water & soft drinks
✓ Spa, gym, swimming pool & entertainment included
✓ Overnight airport hotel with breakfast (return journey)£3,500 per person (based on 2 adults sharing)
Price correct as of 25th July 2026 and subject to availability.
Travel Inspiration

Destination Spotlight
Lake Garda, ItalyOften overshadowed by Lake Como, Lake Garda is one of Italy’s most beautiful and diverse destinations — and, in our opinion, one of the best value-for-money holidays in Europe.Why do people love it?
Lake Garda combines stunning mountain scenery, charming lakeside towns, incredible food and wine, beautiful walking routes and easy access to some of Italy’s most famous cities.Our favourite towns:📍 Sirmione
Perhaps the most photographed town on the lake. Known for its medieval castle, narrow cobbled streets and thermal spas.📍 Malcesine
A picturesque lakeside town with a historic castle and cable car access to Monte Baldo, offering some of the most spectacular views in Italy.📍 Limone sul Garda
Famous for its colourful waterfront, lemon groves and relaxed atmosphere.📍 Riva del Garda
A favourite with outdoor enthusiasts thanks to its mountain scenery, cycling routes and watersports.Best time to visit:
• April–May: Pleasant temperatures and fewer crowds.
• June–September: Warm weather and lively atmosphere.
• October: One of our favourite times to visit, with mild temperatures, lower prices and fewer tourists.Don’t miss:
• A boat trip across the lake.
• Wine tasting in the surrounding vineyards.
• A visit to Verona, home of Romeo and Juliet.
• Exploring the local markets.
• Sampling authentic Italian gelato on the lakeside promenade.Top tip:
Rather than eating in the main tourist squares every evening, wander just a few streets back from the waterfront and you’ll often find better food, more authentic restaurants and lower prices.

MadeiraIf you’re looking for somewhere that combines breathtaking scenery, year-round sunshine and fantastic food, Madeira should be high on your travel list.Often called the “Island of Eternal Spring”, Madeira offers dramatic mountain landscapes, colourful gardens, picturesque coastal towns and spectacular ocean views around every corner.Whether you’re looking to relax, explore or do a bit of both, Madeira has something for everyone.Why we love Madeira:
• Mild temperatures all year round
• Stunning scenery and coastal drives
• Beautiful walking trails and viewpoints
• Fantastic restaurants and local cuisine
• Great for couples, families and multi-generational holidays
• Direct flights from the UK via GatwickPerfect for; Couples, Families, Nature lovers, Food & wine enthusiasts, Winter sun escapes.From wandering the charming streets of Funchal to taking in the incredible views from Cabo Girão, Madeira is a destination that leaves a lasting impression.

CroatiaCrystal-clear Adriatic waters, medieval towns, stunning islands and incredible value for money make Croatia one of Europe’s fastest-growing holiday destinations. Whether you’re looking for a relaxing beach escape, island hopping or a city break steeped in history, Croatia has something for everyone.Why do people love it?
Croatia combines beautiful coastline, charming old towns, fantastic seafood, over a thousand islands and some of the clearest sea you’ll find anywhere in Europe. It offers luxury without the price tag of many neighbouring Mediterranean destinations.Our favourite destinations:📍 Dubrovnik
Known as the “Pearl of the Adriatic”, Dubrovnik is famous for its spectacular city walls, limestone streets and stunning coastal views. Fans of Game of Thrones will also recognise many filming locations.📍 Split
A vibrant coastal city built around the remarkable Diocletian’s Palace. Perfect for combining history, restaurants, beaches and boat trips to nearby islands.📍 Hvar
One of Croatia’s most glamorous islands, offering beautiful beaches, crystal-clear waters, lively waterfront bars and breathtaking sunsets.📍 Rovinj
A picturesque fishing town on the Istrian Peninsula, famous for its colourful harbour, cobbled streets and excellent restaurants.Best time to visit:
• May–June: Warm weather, quieter beaches and ideal sightseeing.
• July–August: Peak summer with hot temperatures, buzzing nightlife and perfect swimming conditions.
• September: One of our favourite times to visit, with warm seas, fewer crowds and fantastic value.Don’t miss:
• Walking the ancient city walls of Dubrovnik.
• Taking a boat trip to the nearby islands.
• Watching the sunset from Hvar’s waterfront.
• Exploring Diocletian’s Palace in Split.
• Swimming in the crystal-clear Adriatic Sea.
• Sampling fresh seafood and local Croatian wines.Top tip:
If you’re planning to visit several islands, base yourself in Split for a few nights. It offers excellent ferry connections, making it easy to explore places like Hvar, Brač and Vis without constantly changing hotels.

THE AMALFI COASTWith colourful cliffside villages, crystal-clear waters and breathtaking Mediterranean views, the Amalfi Coast is one of Italy’s most iconic destinations. Whether you’re celebrating a special occasion, enjoying a romantic escape or simply looking to experience ‘la dolce vita’, this UNESCO World Heritage coastline offers an unforgettable holiday.Why do people love it?
* Spectacular coastal scenery around every corner.
* Charming towns full of authentic Italian character.
* Fantastic restaurants serving fresh local cuisine.
* Beautiful beaches and hidden coves.
* Easy access to Capri, Pompeii and Naples.
* Ideal for couples, honeymooners and luxury travellers.Favourite places to explore📍Positano – The Amalfi Coast’s postcard-perfect town, famous for its colourful buildings cascading down to the beach, boutique shops and waterfront restaurants.📍Amalfi – A historic town with a beautiful cathedral, lively piazza and traditional Italian charm.📍Ravello – Perched high above the coastline, Ravello is renowned for its elegant villas, stunning gardens and panoramic sea views.📍Capri – Just a short ferry ride away, this glamorous island is famous for the Blue Grotto, designer boutiques and dramatic coastline.Best time to visit
May, June and September are widely considered the best months to visit, offering warm weather, beautiful sunshine and fewer crowds than the peak summer season. July and August remain popular but are the busiest months.Don’t miss
* Driving the spectacular Amalfi Coast road.
* Taking a boat trip along the coastline.
* Visiting the Blue Grotto on Capri.
* Exploring the ancient ruins of Pompeii.
* Enjoying authentic Italian gelato overlooking the sea.
* Watching the sunset with a glass of local limoncello.Good to know
The Amalfi Coast is famous for its steep hills and staircases, so comfortable footwear is highly recommended. Ferries are also a fantastic way to explore the coastline and often offer some of the best views.

SOUTH AFRICAFrom the vibrant waterfront of Cape Town to unforgettable safari experiences in Kruger National Park, South Africa offers one of the world’s most diverse holiday experiences. Whether you’re looking for adventure, wildlife, wine tasting or spectacular scenery, it’s a destination that truly has something for everyone.Why do people love it?
* Incredible wildlife, including the famous Big Five.
* Stunning scenery, from Table Mountain to the Cape Winelands.
* Excellent value for money compared with many long-haul destinations.
* World-class food and wine.
* A fantastic mix of city, coast and safari.
* Ideal for couples, families and honeymooners.Favourite places to explore:📍Cape Town – One of the world’s most beautiful cities, home to Table Mountain, the V&A Waterfront, Robben Island and nearby penguin colonies at Boulders Beach.📍Kruger National Park – South Africa’s premier safari destination, offering incredible opportunities to spot lions, elephants, leopards, rhinos and buffalo.📍The Cape Winelands – Discover picturesque vineyards, award-winning wines and charming towns such as Stellenbosch and Franschhoek.📍The Garden Route – A spectacular coastal drive with beautiful beaches, forests, lagoons and wildlife along the way.📍Hluhluwe-iMfolozi Park – One of Africa’s oldest game reserves, renowned for its successful rhino conservation.Best time to visit:
South Africa is a year-round destination. May to September offers excellent safari conditions with cooler temperatures and thinner vegetation, making wildlife easier to spot. October to April brings warmer weather, ideal for exploring Cape Town, the Garden Route and the coast.Don’t miss
* Taking the cable car up Table Mountain.
* Watching the sunset from Camps Bay.
* Enjoying a safari at sunrise.
* Visiting the Cape of Good Hope.
* Tasting local wines in Stellenbosch.
* Meeting the penguins at Boulders Beach.
* Driving part of the spectacular Garden Route.

JAPANFrom the neon-lit streets of Tokyo to the peaceful temples of Kyoto, Japan is a destination unlike anywhere else in the world. Blending ancient traditions with cutting-edge technology, breathtaking scenery and unforgettable cuisine, Japan offers an incredible experience whether you’re travelling as a couple, family or solo adventurer.Why do people love it?
* A fascinating mix of modern cities and centuries-old traditions.
* Incredible food, from world-famous sushi and ramen to Kobe beef and street food.
* Efficient and easy-to-use bullet train network.
* Beautiful landscapes, from Mount Fuji to cherry blossom parks.
* Exceptionally clean, safe and welcoming.
* Ideal for culture lovers, foodies and bucket-list travellers.Favourite places to explore📍Tokyo – Japan’s vibrant capital, packed with incredible shopping, restaurants, rooftop views, temples and iconic districts such as Shibuya and Shinjuku.📍Kyoto – The cultural heart of Japan, famous for its traditional temples, bamboo forests, geisha districts and beautiful gardens.📍Osaka – A lively city renowned for its street food, nightlife and Universal Studios Japan.📍Mount Fuji – Japan’s most recognisable landmark, offering stunning scenery, hiking opportunities and picturesque lakes.📍Hiroshima & Miyajima – Visit the Peace Memorial Park before taking a short ferry to the beautiful island of Miyajima, home to the famous floating torii gate.Best time to visit
Japan is a fantastic year-round destination.
March to April brings the famous cherry blossom season, while October and November offer stunning autumn colours, comfortable temperatures and some of the country’s most beautiful scenery. Summer is perfect for festivals, while winter offers world-class skiing in destinations such as Niseko.Don’t miss
* Crossing the world-famous Shibuya Crossing.
* Riding the Shinkansen (Bullet Train).
* Seeing Mount Fuji on a clear day.
* Exploring Kyoto’s Fushimi Inari Shrine.
* Sampling authentic sushi, ramen and Japanese street food.
* Visiting Universal Studios Japan or Tokyo Disney Resort.Good to know
Japan’s public transport is one of the best in the world, making it incredibly easy to travel between cities. While English isn’t spoken everywhere, visitors regularly comment on how friendly and helpful the locals are, making it an easy country to explore with a little planning.

Top Stays
- Ikos Dassia, Corfu
- Constance Moofushi, Maldives
- Sani Dunes, Halkidiki, Greece
- LUX Grand Baie, Mauritius
- Ikos Andalusia – Costa del Sol, Spain
Ikos Dassia, CorfuIf you’re looking for the ultimate all-inclusive escape, it’s hard to look past Ikos Dassia.Located on Corfu’s beautiful east coast, this award-winning 5-star resort has earned an outstanding reputation for its exceptional service, Michelin-star-curated dining, elegant accommodation and stunning beachfront setting. Guests also love the beautifully maintained grounds, multiple pools and the relaxed yet luxurious atmosphere.Whether you’re celebrating a special occasion, travelling as a couple or enjoying a family holiday, Ikos Dassia consistently ranks among Europe’s finest all-inclusive resorts.⭐ Bailiwick Travel Recommends: 5/5

Constance Moofushi, Maldives.If you’re dreaming of the ultimate barefoot luxury escape, it’s hard to look past Constance Moofushi.Located in the heart of the South Ari Atoll, this award-winning all-inclusive resort is famous for its crystal-clear turquoise lagoon, powder-soft white sand beaches and incredible house reef. Whether you’re snorkelling with tropical fish, relaxing in an overwater villa or enjoying a sunset dinner by the ocean, every moment here feels unforgettable.Guests consistently praise the exceptional service, outstanding cuisine and relaxed atmosphere, making it one of the highest-rated luxury resorts in the Maldives.⭐ Bailiwick Travel Recommends: 5/5

Sani Dunes, Halkidiki, GreeceOne of Europe’s finest luxury beachfront resorts.Part of the award-winning Sani Resort, Sani Dunes offers the perfect blend of contemporary luxury, exceptional service and beautiful surroundings. Expect elegant rooms and suites, crystal-clear waters, world-class restaurants, a luxurious spa and one of the largest heated lagoon-style pools in Greece.Whether you’re celebrating a special occasion, planning a honeymoon, or simply looking for a five-star escape, it’s easy to see why this resort is consistently rated among the very best in Europe.⭐ Bailiwick Travel Recommends: 5/5

LUX Grand Baie – MauritiusIf you’re dreaming of a luxury escape, this week’s Top Stay is one of the finest resorts in the Indian Ocean.Set on the beautiful shores of Grand Baie, this stylish 5★ resort combines contemporary design with exceptional service, world-class dining and breathtaking ocean views. Whether you’re celebrating a honeymoon, special anniversary or simply looking to treat yourself, LUX* Grand Baie delivers an unforgettable experience.Why we love it:
• Prime beachfront location with crystal-clear waters
• Elegant suites, residences and villas
• Rooftop infinity pool with panoramic ocean views
• Award-winning spa and wellness facilities
• Outstanding restaurants and bars
• Exceptional guest reviews
• Perfect for couples and luxury family holidaysFrom relaxing on white sandy beaches to enjoying sunset cocktails overlooking the Indian Ocean, this is luxury at its very best.Bailiwick Travel Recommends 5/5 ⭐️

IKOS ANDALUSIA – Costa del Sol, SpainIf you’re dreaming of a luxury all-inclusive escape, this week’s Top Stay is one of the finest resorts in Europe.Set on the beautiful Costa del Sol with direct access to the Mediterranean, Ikos Andalusia combines contemporary luxury, exceptional service and world-class dining in an elegant beachfront setting. Whether you’re planning a family holiday, celebrating a special occasion or simply looking to unwind in style, Ikos delivers an unforgettable five-star experience.Why we love it:
• Award-winning 5★ luxury all-inclusive resort
• Michelin-inspired à la carte dining included
• Premium branded drinks and cocktails throughout your stay
• Direct beachfront location overlooking the Mediterranean
• Exceptional children’s clubs and family facilities
• Complimentary Ikos Local Discovery experiences
• Outstanding guest reviews and impeccable serviceFrom relaxing by beautifully designed pools to enjoying sunset cocktails overlooking the sea, Ikos Andalusia offers luxury at every turn.Bailiwick Travel Recommends 5/5 ⭐

Travel Tips
One of the most common mistakes travellers make is waiting until the last minute to arrange travel insurance.Many people don’t realise that travel insurance can provide cover from the moment it’s purchased, not just from the date of travel. This means that if you need to cancel your holiday before departure for an insured reason, you may be covered.It’s always worth arranging travel insurance as soon as your holiday is booked rather than leaving it until a few days before departure.

Don’t wait for every detail before starting to plan your holiday.If you’re travelling during school holidays or need multiple rooms, the best hotels often sell out long before the cheapest flights do.Starting your search early means:
✔ More choice of hotels
✔ Better flight options
✔ More room types available
✔ Easier budgeting with low depositsEven if you’re not ready to book yet, we’re always happy to start exploring ideas and putting together quotes with no obligation.

A simple habit that can save a holiday…Don’t keep all of your money and bank cards together.Split your cash and cards between your wallet, hand luggage and suitcase (or leave one safely in your hotel safe). If your wallet is lost or stolen, you’ll still have access to money while you sort everything out.It’s a small tip that can make a big difference if the unexpected happens.

The best flights aren’t always the cheapest…When booking a holiday, it’s easy to focus on the headline price, but the cheapest flight isn’t always the best value.Consider things like:
• Flight times
• Connection times
• Baggage allowances
• Airport transfers
• Whether an overnight airport stay is neededPaying a little more for a better itinerary can save hours of travelling and help your holiday start in a much more relaxed way.It’s one of the biggest ways a travel consultant can add value; looking beyond the price to find the journey that suits you best.

When planning your next holiday, being flexible by just a day or two can sometimes make a surprising difference.You don’t always need to change your destination—adjusting your travel dates, departure airport or even your room type can often open up better flight times, more hotel choices or improved overall value.That’s where we can help. We’ll always look at the available options to find the holiday that best suits your budget and preferences, rather than simply showing the first result.

BOOK THE EARLIEST FLIGHT OF THE DAY.Early morning flights are generally the most reliable.As the day goes on, delays can build up across the airline’s network, meaning later flights are more likely to be affected.From Guernsey, an early departure can also provide extra protection if a delay does occur, as there may still be alternative connections available later that day.A small change to your itinerary could save hours of disruption.

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Bailiwick Travel, Independent Travel Consultant with Jamie Wake TravelMember of Protected Trust Services (PTS)ATOL Protected Holidays Available Where ApplicableBased in Guernsey
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- Made for Islanders
Privacy NoticeLast Updated: July 2026Your Privacy MattersAt Bailiwick Travel, we value your privacy and are committed to protecting your personal information.This Privacy Notice explains what information we collect, why we collect it, how it is used, and your rights regarding your personal data.Bailiwick Travel operates as an Independent Travel Consultant in partnership with Jamie Wake Travel, arranging holidays with trusted travel suppliers worldwide.Who We AreBailiwick TravelIndependent Travel ConsultantEmail: [email protected]Website: www.bailiwicktravel.co.ukInformation We CollectDepending on your enquiry or booking, we may collect information including:Full name
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Meet legal, financial and regulatory obligations.We will never sell your personal information to third parties.Sharing Your InformationTo arrange your holiday, we may need to share relevant information with trusted organisations, including:Jamie Wake Travel
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Request a copy of your personal information.If you wish to exercise any of these rights, please contact us using the details below.CookiesOur website may use cookies to improve your browsing experience and help us understand how visitors use our website.For more information, please see our Cookie Policy.Third-Party WebsitesOur website may contain links to third-party websites. Once you leave our website, we are not responsible for the privacy practices or content of those external websites. We encourage you to read their privacy policies before providing any personal information.Contact UsIf you have any questions regarding this Privacy Notice or how your information is handled, please contact:Bailiwick Travel📧 [email protected]🌐 www.bailiwicktravel.co.ukChanges to This Privacy NoticeWe may update this Privacy Notice from time to time to reflect changes in legislation, our services or business practices.Any changes will be published on this page, with the updated revision date shown at the top.
Terms & ConditionsLast Updated: July 2026WelcomeThank you for visiting Bailiwick Travel.By using this website or requesting a quotation, you agree to the terms outlined below. Please read them carefully before making an enquiry or booking.About Bailiwick TravelBailiwick Travel operates as an Independent Travel Consultant in partnership with Jamie Wake Travel.We provide personalised holiday quotations, travel advice and booking services using a wide range of trusted travel suppliers.Holiday QuotationsAll quotations provided by Bailiwick Travel are:Subject to availability.
Based on prices available at the time of quotation.
Not guaranteed until confirmed and booked.
Liable to change without notice due to supplier pricing or availability.No booking exists until confirmation has been received and any required payment has been made.Booking TermsOnce you decide to proceed with a booking, your holiday will be subject to the booking conditions of the relevant tour operator, airline, cruise line or travel supplier.In addition, bookings arranged through Bailiwick Travel are subject to the official Jamie Wake Travel Terms & Conditions, which can be viewed below.We strongly recommend that you read these terms before confirming your booking.PricesHoliday prices may fluctuate due to:Availability
Supplier pricing
Flight availability
Taxes or government charges
Exchange rate movements (where applicable)Whilst every effort is made to ensure pricing is accurate, errors can occasionally occur. Should an incorrect price be displayed or quoted, we reserve the right to correct the error before a booking is confirmed.Passports, Visas & Health RequirementsIt is the responsibility of all travellers to ensure they hold:A valid passport.
Any required visas.
Appropriate travel documentation.
Any vaccinations or health documentation required for their destination.We recommend checking the latest official government travel advice before departure.Travel InsuranceWe strongly recommend that comprehensive travel insurance is purchased as soon as your booking is confirmed.Travel insurance can help protect you against unforeseen events including cancellation, medical emergencies, lost baggage and travel disruption.Website InformationWe aim to keep all information on this website accurate and up to date.However:Holiday offers are subject to availability.
Prices may change without notice.
Images are for illustrative purposes only.
Hotel facilities and services may change.
We cannot guarantee the accuracy of information supplied by third parties.
Third-Party SuppliersBailiwick Travel acts as an intermediary between you and travel suppliers.Your contract for travel services is with the relevant supplier or tour operator, whose booking conditions will apply.Links to Other WebsitesOur website may contain links to third-party websites for your convenience.We are not responsible for the content, availability or privacy practices of external websites.
ATOL & Financial ProtectionLast Updated: July 2026Book With ConfidenceAt Bailiwick Travel, we understand that booking a holiday is a significant investment. That's why we only work with trusted travel suppliers and provide clear information about the financial protection that applies to your booking.As an Independent Travel Consultant in partnership with Jamie Wake Travel, we'll always explain what protection is included before you book.What is ATOL?The Air Travel Organiser's Licence (ATOL) is a financial protection scheme operated by the UK Civil Aviation Authority (CAA).If your package holiday includes ATOL protection, your money is protected if the ATOL holder ceases trading before or during your trip.Where applicable, you will receive an ATOL Certificate confirming what is protected and who is responsible for providing that protection.Protected Trust Services (PTS)Jamie Wake Travel is a member of Protected Trust Services (PTS).PTS provides an additional layer of financial protection by safeguarding customer funds in a protected trust account until they are paid to suppliers in accordance with the terms of your booking.Your Financial ProtectionThe level of financial protection depends on the type of holiday you book.Depending on your booking, protection may be provided through:ATOL (where applicable)
Protected Trust Services (PTS)
The financial protection arrangements of your chosen tour operator or supplierBefore confirming your booking, we will explain the protection that applies and provide the relevant documentation.Trusted Travel PartnersWe work with a wide range of reputable tour operators, airlines, cruise lines and accommodation providers.We only arrange bookings through trusted suppliers, giving you confidence when planning your holiday.Our CommitmentWhen you book with Bailiwick Travel, you can expect:Honest, transparent advice.
Clear information about financial protection.
Personal support before, during and after your trip.
Access to trusted travel suppliers worldwide.Our aim is to make booking your holiday as straightforward and stress-free as possible.
Accessibility StatementLast Updated: July 2026Our CommitmentAt Bailiwick Travel, we are committed to making our website as accessible and easy to use as possible for all visitors.We want everyone to be able to browse our website, explore holiday inspiration and contact us with confidence, regardless of ability or the technology they use.AccessibilityWe aim to:Use clear, easy-to-read language.
Maintain a clean and simple website layout.
Ensure content is readable across a range of devices, including desktops, tablets and smartphones.
Use images and colours that support a positive user experience wherever possible.We are continually looking for ways to improve the accessibility and usability of our website.Need Assistance?If you experience any difficulty using our website or accessing any information, we'd be happy to help.If you require information in an alternative format or need assistance with making an enquiry or booking, please get in touch.FeedbackWe welcome feedback on the accessibility of our website. If you encounter any accessibility issues or have suggestions for improvement, please let us know so we can continue to improve the experience for all visitors
Complaints & Customer SupportLast Updated: July 2026Our CommitmentAt Bailiwick Travel, we are committed to providing excellent customer service and making your holiday booking experience as smooth and enjoyable as possible.If something doesn't meet your expectations, we want to hear from you so we can work towards a fair and prompt resolution.Before You TravelIf you have a concern regarding your booking before you travel, please contact us as soon as possible.Many issues can be resolved quickly before your holiday begins, and we'll do everything we can to assist you.During Your HolidayIf you experience a problem whilst you're away, we recommend reporting it immediately to the hotel, airline, cruise line, tour operator or other supplier involved.This gives them the opportunity to resolve the issue while you're still on holiday.Please also let Bailiwick Travel know as soon as possible so we can support you and, where appropriate, liaise with the supplier on your behalf.After You Return HomeIf your complaint has not been resolved during your holiday, please contact us in writing as soon as possible after your return.To help us investigate, please include:Your booking reference (if applicable)
A description of the issue
Any supporting photographs or documents
Details of any discussions you had with the supplier whilst awayWe will acknowledge your complaint promptly and keep you informed throughout the process.Working With Our Travel PartnersAs an Independent Travel Consultant in partnership with Jamie Wake Travel, some complaints may need to be referred to the relevant tour operator, airline or travel supplier, depending on the nature of the issue.Where this is necessary, we'll guide you through the process and do everything we can to assist.